Payment policy
When you're ready to purchase your items, click on the “Proceed to Checkout” button. On the payment screen, you will see the total amount for your goods. Enter your payment method, delivery address, and any other required details to complete your order.
Accepted Payment Methods
- Credit Cards (Visa, Mastercard, Maestro, and American Express)
- PayPal
- Shop Pay
- Google Pay
Payment Security
We take your security seriously. Every transaction is processed in a secure 128-bit SSL encrypted environment. You can confirm that your connection is secure when you see a padlock icon in your browser.
- Your credit card details are never stored after completing an order.
- Payment information is transmitted directly to our banking partners.
- For some orders, we may carry out additional payment verification to ensure protection against fraud.
10. How do I contact customer support?
Main address (Switzerland): Reitergasse 1, 8004 Zürich, Switzerland. (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)
Email: info@prevli.com
Phone: +41763194257
Customer Service Hours: Monday to Friday, 09:00 – 17:00 (GMT+1)
Response time: We aim to respond to all queries within 1–2 working days
Company details:
Prevli is a webshop that delivers its products to Switzerland.
Website Name: Prevli
Company name: Chic Harmony LTD
Company registration: 15928664
Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ