Disclaimer


The information and services provided on prevli.com are intended for general informational, shopping, and reference purposes only. By using our website and purchasing our products, you agree to the following disclaimers and limitations:

Product Information & Representation

  • We strive to provide accurate product descriptions, images, specifications, and pricing information. However, minor variations may occur due to:

    • Screen settings (color/brightness differences)
    • Photography lighting
    • Manufacturing tolerances

  • Prevli does not guarantee that all information is completely error-free. If you receive an item that significantly differs from the description, you may be eligible for a return or refund under our return and refund policy: https://prevli.com/policies/refund-policy

Product Use & Safety

  • Our products are designed for home use only unless otherwise stated.
  • Customers are responsible for correct installation, use, and maintenance of all products.
  • Prevli is not responsible for damages, injuries, or losses resulting from:
    • Improper installation or unsafe usage
    • Neglect of product care instructions
    • Unauthorized modifications

  • Always consult a licensed professional for electrical installation when required.

Payments & Transactions

  • We use secure 128-bit SSL encryption for all transactions.

  • While we take all reasonable precautions, we cannot be held liable for any unauthorized access to or misuse of your payment information beyond our control.

Third-Party Links & Services

  • Our website may include links to external sites for your convenience.
  • Prevli has no control over, and is not responsible for, the content, accuracy, or security practices of third-party websites.
  • Visiting such websites is at your own risk.

Limitation of Liability

  • To the maximum extent permitted by law, Prevli disclaims all warranties, express or implied, regarding:
    • Website content accuracy
    • Product fitness for a particular purpose
    • Continuous or error-free website operation
  • We are not liable for any indirect, incidental, or consequential damages, including but not limited to:
    • Loss of data
    • Loss of income or profits
    • Property damage
    • Personal injury caused by the misuse of products

Legal Rights

  • Nothing in this Disclaimer affects your statutory consumer rights under UK law.
  • Any disputes will be governed by the laws of the Netherlands, and legal proceedings shall take place in Dutch jurisdiction.

Customer Responsibility

By purchasing from Prevli, you acknowledge and agree that:

  • You are responsible for ensuring the product is suitable for your intended use.
  • You have read and understood all installation and safety guidelines.
  • You will use our products at your own discretion and risk.

Customer Service:

Main address (Switzerland): Reitergasse 1, 8004 Zürich, Switzerland.  (Address available only for administrative correspondence and product returns. No physical point of sale at this address.)

Email: info@prevli.com
Phone: +41 76 319 42 57

Customer Service Hours: Monday to Friday, 09:00 – 17:00  (GMT+1)

Response time: We aim to respond to all queries within 1–2 working days

Company details:

Prevli is a webshop that delivers its products to Switzerland.

Website Name: Prevli
Company name: Chic Harmony LTD
Company registration: 15928664

Registered office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ